Silversea’s Mark Conroy Will Move to Senior Advisor Role

The cruise shipping industry has brought plenty of exciting changes over the years and the latest big shifts come from Silversea Cruises. The company, which is one of the most luxurious cruise companies in the world, is seeing a change at the top with Mark Conroy moving from his role as President to Senior Advisor.

1. Goodbye and Good Luck: Mark Conroy Moves to Senior Advisor Role

It is with a mix of sadness and joy that Mark Conroy moves to his new role of Senior Advisor. The long-time colleague and leader will be sorely missed, but we can take heart knowing that he will still be with the company and that he will move ever closer to achieving his vision for the organization.

Just Who Is Mark?

A self-taught employee and software enthusiast, Mark began his tenure with the organization 13 years ago as a Programmer. In subsequent roles of increasing responsibility, he developed and was responsible for a wide range of functions, bringing a breath of fresh air to the enterprise.

Introduced revolutionary internal enterprise system development.
Confidently led the implementation of cutting-edge external solutions.
Brought innovative solutions to development processes.
Always championed the company’s core values.

Mark’s leadership and creativity laid the foundations of our success, and his drive and commitment will be greatly missed. We wish Mark the very best in his new role and look forward to continuing to benefit from his expertise and leadership.

2. Celebrating a Legacy: Reflection on Conroy’s Leadership at Silversea

The legendary story of Roberto Martinoli’s leadership of Silversea starts with his promotion to Chairman and CEO in 1994. Under his guidance, the company flourished, expanding its fleet and building a respected reputation for luxury cruising. Martinoli crafted a carefully balanced blend of tradition and innovation, allowing Silversea to gain a star-status within the luxury travel industry.

As 2018 rolled in, Paolo Conroy, Martinoli’s trusted Deputy CEO was appointed CEO, beginning his tenure with the pledge to do his part to keep the company on the course charted by Martinoli. Conroy’s ascension marked the beginning of Silversea’s next chapter.

Next-Generation Experiences: Conroy introduced a focus on next-generation experiences through prolific efforts to enhance customer service and highlighting the destinations visited.
Innovation: Conroy encouraged a culture of innovation, setting the bar for what is possible in the global luxury-travel industry.
Adaptability: As the COVID-19 pandemic took effect, Conroy was well-positioned to steer the company towards success. Through governance, staff furloughs, and customer service policies, Silversea has continued to be the premier provider of luxury experiences.

Conroy has set a precedent of excellence that will continue to benefit Silversea’s customers and staff for years to come. Through his tenure, the legacy of Martinoli has been continued, strengthened, and celebrated.

3. The Future of Silversea: Introducing the New Leadership Team

As Silversea sails into a new era, it is ushering in an unprecedented level of executive leadership. With a diverse background and extensive experience in the luxury cruise industry, the newly appointed leadership team is well equipped to manage the company as it charts its course for the future.

The new leadership team consists of:

President and Chief Executive Officer: Scott J. Klauber with over 25 years of experience in the cruise and hospitality industry.
Chief Financial Officer: Per Öquist with extensive financial and operational experience in global businesses.
Chief of Human Resources: Denise M. Carasco with over 15 years of experience in the hospitality sector.
Chief Information Officer: Ron Williams with more than 20 years of professional experience in information technology.
Chief Commercial Officer: Siri Gandham with almost 25 years of marketing and sales experience in the cruise industry.
Senior Vice President, Corporate Strategy and Innovation: Joost Valk with over 25 years of experience in the travel and hospitality industry.

This talented team of professionals is committed to maintaining Silversea’s legendary levels of quality and service, while focusing on innovation and technology to keep Silversea ahead of the curve in luxury cruising.

4. Exploring the Open Seas: What Adventures Lie Ahead for Silversea Guests?

The open seas evoke a sense of endless great discoveries and exciting adventure-filled days ahead. With Silversea, you can take advantage of the marvelous, world-famous destinations and gain one-of-a-kind experiences and memories. With ultimate voyage planners and expedition leaders, and a unique collection of onboard amenities, you’re in for a real treat and a lifetime of mesmerizing memories.

Embark on your voyage with Silversea and see where it leads you – from one spectacular paradise to the next, there is always something new to explore. With opportunities to visit the newest and most sensational hot spots, you’ll be taken to the most exclusive and remote destinations throughout the world. Here are just a few of the small, but unforgettable experiences you can enjoy:

Snorkel in the turquoise waters of Bora Bora as you enjoy the magical underwater world.
Go trekking in Grenada’s lush tropical rainforest, where you will uncover hidden wonders.
Discover some of the world’s most iconic edifices in Istanbul, the Imperial City of Palaces.

If the open seas are calling your soul, you can’t go wrong with Silversea’s cruise adventures. Give yourself the opportunity to explore the unknown and immerse yourself in the depths of discovery with an unforgettable, luxurious experience.

Mark Conroy’s expansive experience in the luxury cruise industry and leadership in the agency community will be a great asset to Silversea as he takes on his new position as Senior Advisor. His dedication to quality customer service and passion for travel will continue to be felt by the superb guests and exquisite cruises of Silversea for years to come.